Privacy Policy

Fresh Kit is a website published in the UK at freshkit.co.uk. We respect your privacy and we are committed to protecting it through our compliance with this Policy.

Our services include our websites and applications that link to this privacy policy. This policy describes the types of information we may collect from you or that you may provide when you use our services and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • When you use or interact with our services.
  • In your email, text, and other electronic messages with us.
  • Through our mobile and desktop applications.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our services. By accessing or using our services, you agree to this privacy policy. This policy may change from time to time. Your continued use of our services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

UK/EU Privacy

Following our decision to leave the EU, the UK is now considered a “third country”. An agreement in mid 2021 was reached between the EU and the UK that we would have a continuity partnership with regards to data flow, meaning there are no special restrictions or requirements for either to alter or adapt anything from previous arrangements when we were part of the EU. So, if you’re in an EU country and using our services, the same rules apply with regards to your data and the use of our services as before.

You can read more about these arrangements and what they mean here

CHILDREN UNDER THE AGE OF 18

Our services are not intended for children under 18 years of age. No one under age 18 may provide any information to or through our services. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information through our services. If we learn we have collected or received personal information from a child without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child, please contact us.

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We collect several types of information from and about users of our services, including information:

  • by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);
  • that is about you but individually does not identify you, such as your IP address, referral data, and browser and platform type; and/or
  • about your internet connection, the equipment you use to access our services and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you use our services. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
  • From third parties, for example, our business partners.

Information You Provide to Us.

The information we collect through our services may include:

  • Information that you provide by filling in forms through our services. This includes information provided at the time of registering to use our services, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you report a problem with our services.
  • Records and copies of your correspondence (including email addresses), if you contact us.

Information We Collect Through Automatic Data Collection Technologies.

As you use our services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your use of our services, including traffic data, location data, logs, and other communication data and the resources that you use on our services.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioural tracking).

The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our services and to deliver a better and more personalised service.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our services.
  • Flash Cookies. Certain features of our services may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our services. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  • Web Beacons. Portions of our services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow us, for example, to count users who have visited pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

Third-Party Use of Cookies and Other Tracking Technologies

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect or receive from other third-party sources or you provide to us.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our services and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account, including expiration and renewal notices.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our services.
  • To allow you to participate in interactive features on our services.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target or objective criteria.

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
  • To fulfil the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • If we believe disclosure is necessary or appropriate to protect our rights, property, or for our safety, and that of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  • Under certain circumstances, we may be required to disclose your personal information in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

CONTROLLING YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • For some of our products, we use Google Analytics Advertising Features, including Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Platform integrations, and Google Analytics Demographic and Interest Reporting. For information about Google Analytics currently available opt-outs, please click here.
  • Some of our products may include advertisements from Microsoft. To learn more about information collected by Microsoft, please click here. You can opt-out of Microsoft’s personalised advertising services by following the instructions found here,.
  • We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.
  • To limit the use and disclosure of your personal information, please submit a written request here

ACCESSING AND CORRECTING YOUR INFORMATION

We want to keep you in control of the personal information you provide to us. Accordingly, you can review, correct, change, or remove the personal information you provide to us and that we control.

You may also contact us to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

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